Reviews

Average Rating 4.5 | 92 Reviews
"We absolutely love it here! The grounds are gorgeous and extremely well-maintained in a luxurious atmosphere. The management has been attentive, prompt and hands-on. The neighbors we've met are friendly but not too much, as some apartments we've encounterd. The feel here is peaceful, relaxing and surprisingly quiet and private. So far we couldn't be more pleased. We're happy and content to spent a year or so until we buy our forever home."
"We started our lease near beginning of the year but just moved in about a week ago. Found the staff to be very attentive from Ken on down to maintenance crew. look forward to enjoying the summer before we head south for the winter."
"I fi d everything generally very comfortable and everyone very nice. Sometimes the building feels more like a hotel than a community though."
"We absolutely love living at Alexan! The place is absolutely gorgeous! There are so many fun amenities to use. We can’t wait to use the pool this summer. Management is super responsive and everyone we have met is extremely friendly."
"Things have been fixed in a timely manner, which is appreciated. I have enjoyed getting to know some neighbors, as well as enjoy my alone time."
"Everyone has been friendly. It’s easy to blend into this community. My family and I have enjoyed our experience so far. It certainly feels like home."
"I loved the community from the very first time I stepped in it. I have said for years that when I move to the area this is the place I want to stay and I am glad I made that decision"
"The staff are always friendly in person and they were extremely helpful and responsive through email and the messaging center. Our maintenance request was completed almost immediately. The grounds, hallways, and common areas are clean. Very happy living at Alexan."
"1 day in and it’s going swell! Building smells clean and limited noise. Everyone I have met has been friendly and helpful! Looking forward to using the outside space!"
"I really like it here but the paint gets dirty fast with kids and it’s not easy to clean the walls. The cabinets are peeling and the floors lift."
"Not bad. Some room for improvement. For the most part, my apartment and the building are pretty good. There are a number of small issues in the apartment that were never dealt with, but I can live with them—related to workmanship. The biggest annoyance is the trash situation. I have to DRIVE to throw out the trash! Otherwise it takes up to 15 minutes, because the trash area is so far away. Always fun in the rain, snow, on cold days. Pretty quiet place to live though—that’s very important to me."
"It’s overall a nice building with good amenities. Typical luxury apartment building. I have however had issues with cleanliness as far as owners not cleaning up after animals or being held responsible by the office, cigarette butts scattered across the property, and trash occasionally."
"Things have been great for the most part! Just little things here and there to work out and settle, but good so far! Love that the courtyard is open!"
"I do not know many people in the community. Other than that it has been ok for the most part. Most of the people i pass in the hallway seem generally mild mannered, some friendly, some distant."
"Moved in a week ago, love this place, Alexan Kingston. Very spacious luxury apartments and every has been very friendly. It’s conveniently located next to a shopping center."
"We love the apartment. Clean hallways and grounds. Happy to be settling in. We have some maintenance items but overall very happy to come home and relax"
"Every one is so polite here. Everyone is so respectful and been so friendly. The leasing office is also been so helpful and friendly i especially like how the email us and updates us about everything that is happening."
"Nice move in experience. Could use additional item transports in case the one is being used. Great staff. Convenient location. Looking forward to warmer weather to experience all the amenities."
"This apartment community is absolutely amazing I love it here and I don't think I've ever seen or been in such a dog friendly community. I'd like to personally thank Chris and Kenneth for making the application process a breeze, both of you are absolutely amazing and so is Deborah!♡"
"The move in was smooth and the staff was amazing and helpful. Keep up the good work! All questions were answered, very friendly service and knowledgeable information about what was needed for move in."
"Love it here! So welcoming and inviting. Can’t wait for the warmer weather to hang outside! Looking forward to using the fire pit and grill and of course the pool."
"My door doesn’t shut all the way. It has to be deadbolt. I love the place. It’s great for a couple and 2 dogs. I’m loving the gym they offer"
"I have so far had an extremely pleasant time here at kingston collection! Neighbors are quiet. Building is well kept. An the ammenaties are great. Wish the trash was closer to each side but besides that all is well."
"Getting ready to move in. Everyone we meet are super nice. Residents seem very friendly. Staff seem very helpful and friendly also. Beautiful amenities"
"I have only been here 3 days, the staff in leasing office office very helpful. Brought a request to Chris got a response from maintenance right away."
"Everyone who lives and works at Alexan Kingston have been super friendly and kind! We enjoy the amenities, especially the game room and dog park. There are frequent dog poop bins and baggies around so you never have to walk far to dispose of it. Super pet friendly! We couldn’t be happier to call Alexan Kingston home."
"I love living here, there are maybe some corners cut in the the building as I noticed it has quite a draft from my windows and doors and maybe some other things. As far as everything else this far I am in love with the kitchen and bathroom. The balcony is amazing too, everyone is very friendly"
"We had such high hopes moving in. We fell in love with our apartment and quickly realized that everyone is the leasing office and maintenance team is very nice. Unfortunately, as more people move in, this is starting to feel like an overpriced crack house. Residents are not held accountable for any of the expectations set by advertisements or agreements in the lease. The property is covered in cigarette butts, trash, and dog feces. Several of the same areas in the building continuously wreak of marijuana. Specific apartments have the smell coming out of them or off of the balcony constantly. People smoke right outside of doors despite this being advertised as a smoke free PROPERTY. To me, this means I shouldn’t have to worry about cigarette butts or the smell of cigarettes or marijuana anywhere on the property, including exits or even getting in and out of the car or walking the dog. Kids are constantly unattended and the pool sticks have been broken for a few months now."
"So far we love it aside from some water temperature issues, which we haven’t had a chance to ask them to fix since we have only been here a couple hours. The guys in leasing were very polite and helpful. So far so good"
"I love my apartment,I enjoyed it for the last four months. This month someone moved in above me and it's very hard for me to have peace. It sounds like a 600 hundred pound person constantly moving around, pulling and tugging things, sometimes from 5pm to 1am and during the day. It's very disturbing, I'm not used to the apartment life-style. Hopefully she will get settled in."
"Overall, Alexan Kingston has exceeded my expectations. The unit design features and building amenities are fabulous, and location close to the commuter rail to Boston and Rte 3 super convenient."
"Parking is nice and spread out, never a hard time to find a spot. Dog poop getting picked up has been nice as of late. Snow removal has been good"
"I have been here a few months at the Alexan in Kingston. I can’t say enough about how wonderful it is here. Maintenance has been so help with anything that needs addressing in a swift timely matter. It’s reassuring to know you have a maintenance team that is there to help! The front desk administration has been so helpful and nice since day one. Always available if you have a issue or anything. They are very pleasant. It’s great to be so close to shopping here and the commuter rail."
"Fast response to Maintence inquiry. Leasing office made move in pleasurable. Units are beautiful. So far quiet! Expect to be really happy here in our new home!"
"Very clean and brand new. Most of the people here are alright and pretty nice. Love the upfront office people they're always very nice and make sure they solve any of my issues very fast!"
"Clean and comfortable common areas… new and modern units… leasing agents are super helpful and friendly. A bit expensive and there is a problem with residences cleaning up after their dogs."
"It’s been very nice. People can be loud in hallways at times and have a few bad wind draft and noise. Locks on doors are had to get use too. But over all has gone well for the first week"
"Other than the screaming kids and the missing dolly, it’s been great! We love the location and the amenities are great. Whoever designed this building really did think of all the little luxuries that make a huge difference!"
"It's been excellent. If we have a question or issue there's always a quick remedy. The staff is amazing. I have never lived in an apartment where things get done so quickly. This morning the maintenance man is walking with a hand spreader to de-ice so we are safe. This place is just that step above! Thank you"
"I’m Loving Living Here! Everything is new. Management Office is right on top of things. So glad I decided to move here. Everything is right here or around the corner."
"It's amazing here, we have settled in our apartment comfortably! Our neighbors are friendly . The staff are helpful welcoming. It's a perfect place to live!"
"Just moved in beautiful apartment. A few flaws but nothing major. All easy fixes. So far seems to be a fairly quiet building. Hallway has been a little messy at times. Possibly dropped trash but picked up very quickly!"
"Great. Recently a sprinkler head blew off in my unit and flooded the entire space. Alaxan Kingston offered us a new unit and has been great ever since."
"The nicest apartment complex I’ve ever lived in! Absolutely beautiful. Love the gym and can’t wait to try the pool in the summer. So far the staff has been super helpful as well!"
"Beautiful property. I love the community, everyone seems pleasant. The people in the office are extremely nice. The location is absolutely ideal."
"So happy with my new home! My apartment is fresh and beautiful, great location, and very helpful staff!! I’ve lived in multiple apartments and this has by far been the best experience overall."
"All the residents and staff members seem real nice, it is cold out so I’m sure warmer weather will be a bit more fun when the pool and fire pits are going"
"nice clean place with nice neighbors. maintenance is great comes in good time. do not have to get mail outdoors which is great do not have to go out in bad weather to get mail."
"the alexan is great!it’s location to major roads is unmatched! But it’s still quiet and rural despite its location to everything you could possibly need when it comes to shopping etc etc."
"Absolutely wonderful. I never expected to have a place like this to call home. Everyone is so nice and welcoming. It’s a wonderful community."
"I am a new resident here. I submitted a maintenance request the other day, and the maintenance supervisor was at my door within 15 minutes! Thank you!"
"I’m really enjoying living here. The building and amenities are excellent. The staff working here are friendly and helpful. I have zero complaints."
"Nice location, very close to everything. Pretty mello community, only complaints have been some of the service work we have requested not being addressed or handled properly. Price point is ok at best, but the cost of living in the area is outrageous as it is, this isn't more or less outrageous than the other complexes around. I do wish they would add another dog poop cleanup station at the south door as some people are not really picking it up and it would be more convenient for those who actually do to not have to walk as far to dispose of it. The place looks nice though and the staff is friendly and I do appreciate that they allow dogs, that was the selling point for me."
"Overall the experience at Alexan is pleasant. Unfortunately certain things just don’t seem to be a high priority in the community. These include the dog spa being WAYY behind, multiple doors being broken/ not working properly, a poorly maintained trash and recycling center, people not cleaning up after their animals, minors not being supervised as stated in the community rules & breaking amenities, and the advertised coffee maker being so hit or miss. It’s a nice building overall & we are looking forward to being able to actually utilize the outdoor space specifically once it warms up, but it seems as tho there is a struggle with maintaining a feeling of a luxury building as they advertise."
"Pretty good. Aesthetically pleasing facilities. Some minor issues—some appliances were cosmetically damaged when installed, lots of nicks in baseboard, etc. pretty quiet, which is a huge plus. On a scale of A through F, I give a B."
"So far everything has gone as expected 🙂 and I am pleased with how quickly the response has been whenever I needed help with anything. Thank you!"
"I already typed it once it didn't send .... here's the cliff notes I could use some respite from some residents... why are walls so thin and rent so high??? This place kinda seems like a box of mixed nuts ... also the doors have no sealing or insulation, and they aren't put in flush to the door frame... 2 stars because of all that and since I had to type this twice... I'm being slightly jocose, but also pretty serious. Happy new year 🎉"
"Love it here. I enjoy the amenities, the modern kitchen not crazy about the electric oven. The bathroom is a great size with a good sized walk in closet. Also like the security that you need a fob to access the apartments"
"I like the size and shape of my apartment, it's very unique to me. I also like the fact, that there's several different places to shop in the area. The staff in the community are very helpful and professional. Maintenance is respectful. Some basic work may take a little longer, waiting for supply."
"As we’ve been here longer, we are realizing that all of the issues we’ve heard or experienced are pretty much faced in any community like this. Other than small annoyances and resident issues, it’s pretty close to perfect. It would be nice to change the gym though - a lot of the equipment could be replaced with much more effective equipment. It’s way too specific, redundant, and leaves no options for some muscle groups. The equipment is high quality and the gym looks very nice but it’s pretty ineffective overall."
"Very happy to live here! The leasing professionals have been very friendly and helpful throughout the entire experience, and any maintenance we’ve needed has been prompt."
"I am so thankful that Kingston finally has luxury apartment rentals. The location next to the mall and commuter rail is perfect. These apartments are kid friendly and perfect for parents who work from home."
"Loving my new place! The ceilings are so high! Feels like a house! The dog loves it as well! The bathroom is huge! I was nervous about fitting my furniture but it all fits with pleanty of space.. great way to kick off the new year"
"New building Obviously No complaints Helpful workers Beautiful place Want more to do that is the only complaint. Tentative office and maintenance"
"I have never lived in a apartment building with this many apartments. It is pretty quiet for the most part. Between the gym, pool, game room and everything else you literally have everything right there"
"Love it here. The apartment is beautiful, the amenities are awesome, and the community as a while is just perfect. Everyone here is so nice and friendly."
"Everything has been great since we first came to our tour at the Alexan in Kingston, to moving in here to our dean home. The amenities have been so useful and love the convenience and safety of the building. Every staff member has been so helpful and nice."
"I thoroughly appreciate the lounge amenities, including Wi-Fi and the complimentary coffee machine. It is cool to have so many new neighbors, and more coming in the ensuing months. We have every potential to grow it into a wonderful community. It is like living in a corporate dorm, aesthetically in respect to the large corridors and such. While I love the rain, and even seeing the snow outside now, I am also looking forward to the summer. Just to see how much fun people are going to have in the courtyard. All in all, living here is a wonderful opportunity. Thank you. \m/, B']"
"The apartment is amazing and everyone I have dealt with throughout the process has been awesome. I look forward to this next chapter in my life."
"The pros: Very clean and convenient common areas. Beautiful gym, business center, game room and outdoor courtyard. It seems to be a quiet building with respectful neighbors. The Leasing staff very helpful and friendly. They are readily available to answer questions. The units are clean and mostly quiet except for the loud appliances and occasional noise from hallway. The windows seem to be a bit drafty… surprising for a brand new building."
"The Alexan is unlike anywhere else i’ve lived before! We are definitely happy to have chosen this awesome place as our new home! From the amenities, beautiful layout, and fantastic neighbors, we couldn’t be happier!"
"Takes a long time to solve maintenance issues. Have put multiple tickets in the system with no response. The paint is hard to whips clean. The floors are lifting hurting my babies knees he can crawl in our apartment."
"Living in Alexan kingston apts, it's a pleasant environment with awesome staff that was very supportive in assisting me with move in and any concerns I had within my unit. The amenities are great, the grounds are well kept, and the location is everything I'm close to many stores and food places .....I'm loving my new place"
"Run of the mill cookie cutter apartment that is slapped together for short term leases. Appliances are new and easy to use. Many small defects if you look close enough"
"Alexan is wonderful so far! The apartments are beautiful. The amenities are spacious and decorated very nicely! I really love how secure the building is as well it feels very safe living here."
"Management, leasing and maintenance continues to exceed my expectations. Prompt and courteous responses to any requests. I would highly recommend this community to anyone local or currently residing in the city."
"Clean, classy and feels like home. The staff are always so helpful and kind. The building is very secure with multiple lock entries, which offers peace of mind. Also very dog friendly. I look forward to having my little guy meet his new neighbors in the dog park."
"Pretty good move in experience. Would’ve been nice to have a walk through with leasing staff to note any pre-existing damage, issues, etc. Inner doors and apartment door should also work with Butterfly."
"It's been great... a bit hard for me to relate to people or people to relate to me idk ... but no worries cuz everyone I've met has been cool. And the staff is aces... also Amanda is an amazing woman. Top notch in my book, always accepting and helpful."
"So far it’s been great I really like the apartment the modern appliances the courtyard is beautiful like the pool I’ve only been here for a month I can tell her I’ll like it here"
"I love this safe, spacious cozy home! I’m so happy here and I can’t wait to see and meet more neighbors! Besides from being right next to the highway it’s in the middle of almost any store you need for any of your needs."
"The apartment has been great! Super great amenities and overall stylish decor throughout the building. The leasing team was quick to get us in. My few “complaints” would be the lack of clean up in halls/ stairwells during construction as well as the dog park fence. It doesn’t meet the ground all of the way, so my dogs ball easily goes under and she is very interested trying to squeeze her nose under. We have a medium sized pup so not a big issue, but could cause problems with smaller dogs near the busy mall roads."
"We have just started moving in . This place is Beautiful!!! I can't wait until I have a day off to enjoy it. Thank you for putting such thought into everything in the lounging areas and game room. I love the set up of the apartmemt! I have told just about everyone I talk to about how much I love this place already.. I have also met a few of my neighbors and they seem wonderful. It is going to be great once we are all moved in."
"Very happy so far. Centrally located with commodities you won't find anywhere else. Alexan seems to genuinely care for their tenants which is rare."
"We are absolutely loving living here! From the high end design of every detail in the apartment to the beautiful courtyard and awesome amenities, we are constantly reminded how happy we are. Our absolute only complaint is that the gym doesn’t have a lat pulldown or leg extension/hamstring curl combo machine😂"
"So far, so good! Very professional and accommodating from application to move in. All questions have been answered in a timely manner, and any issues have been addressed and resolved quickly."
"Great experience moving in. Friendly leasing agents who are definitely willing to help if needed. And the amenities…amazing! Pool is great but having Ms. Pac-Man available is such good fun! Brings back many memories."
"Overall very easy transition into our new home. Its a beautiful complex. The pool, gym and game room are gorgeous! Cant wait for the coffee bar"
"The doggie bag trash can near the back door regularly get filled to the brim. Bags of 💩 usually end up on the ground right next to the door… otherwise staff/leasing team is exceptionally professional and respond promptly to inquiries"
"So far so great! Exceptional, attentive staff in the leasing office! Can’t wait to see what’s ahead like opening the pool and common amenity areas!"
"Beautiful Property location is prime for commute to cape cod or Boston. Downtown Plymouth is on 5-10min drive down the street. Mall right exit store with target and Macy and fit factory. Plus two new restaurants in side the mall study hall and B3 bar and grill. Walmart is a 3 min drive."
"Had an extremely good experience with my leasing and move in. The office staff answered any and all of my questions and I was able to bring my cats with me to my new place! The unit is beautiful and accommodating."